Shipping & Returns
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Shipping for original artworks varies depending on size and location. Please contact Koryu directly to discuss available options.
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Within New Zealand: Flat rate of $10 NZD
To Australia: Flat rate of $15 NZD
International (other countries): Rates vary – please enquire (standard international air, untracked)
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Art prints are sealed in a protective plastic sleeve with an acid-free backing board. They are then either packed flat in rigid cardboard or rolled in acid-free tissue and shipped in a mailing tube.
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Most orders are shipped the next working day.
Within New Zealand: 1–3 working days after dispatch
International orders: 5–14 working days after dispatch
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Orders to Australia are sent with tracking.
Orders to other international destinations are sent via standard international air (untracked).
→ If you would like tracking, please contact Koryu before purchase to arrange tracked shipping.
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Yes! If your order is time-sensitive or you need it urgently, please contact Koryu before purchasing to discuss express shipping options or check dispatch times.
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If your order is returned to sender due to an incorrect address or failure to collect, I can resend it, but the buyer will be responsible for the additional shipping cost.
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I do not accept returns due to change of mind.
If your print arrives damaged, I’m happy to replace it free of charge – please get in touch.