Shipping & Returns

  • Shipping for original artworks varies depending on size and location. Please contact Koryu directly to discuss available options.

    • Within New Zealand: Flat rate of $10 NZD

    • To Australia: Flat rate of $15 NZD

    • International (other countries): Rates vary – please enquire (standard international air, untracked)

  • Art prints are sealed in a protective plastic sleeve with an acid-free backing board. They are then either packed flat in rigid cardboard or rolled in acid-free tissue and shipped in a mailing tube.

  • Most orders are shipped the next working day.

    • Within New Zealand: 1–3 working days after dispatch

    • International orders: 5–14 working days after dispatch

    • Orders to Australia are sent with tracking.

    • Orders to other international destinations are sent via standard international air (untracked).
      → If you would like tracking, please contact Koryu before purchase to arrange tracked shipping.

  • Yes! If your order is time-sensitive or you need it urgently, please contact Koryu before purchasing to discuss express shipping options or check dispatch times.

  • If your order is returned to sender due to an incorrect address or failure to collect, I can resend it, but the buyer will be responsible for the additional shipping cost.

    • I do not accept returns due to change of mind.

    • If your print arrives damaged, I’m happy to replace it free of charge – please get in touch.